Domestic Sales

Payment Terms: Strictly Net 30 days from date of invoice on approved credit.
Shipping Point: Corvallis, Oregon, USA Title to goods passes to the buyer at our dock. Insurance and loss in transit are the responsibility of the buyer. File claims for lost or damaged shipments with the carrier. Shipment tracking numbers are available upon request.
Carrier: UPS Ground (Brown) or FedEx Ground are the standard domestic routings; charges are prepaid and added to the invoice. Different levels of service, freight collect options and other carriers available upon customer request.
Lead Times: Quoted lead times are from receipt of order until ship date from our facility. They only are typical and are subject to quotation for each order. Please allow for transit time in your planning.
Discrepancies: Please notify OEM in writing (letter, fax or email) within 30 days of any problems with your order.
Returns: Do not return merchandise without a return authorization number. Many products are not returnable. Returnable items may be credited less a restocking charge.
Quotations: OEM issues written quotations for your requirements that are valid for 30 days or indicate an expiration date.
Purchase Orders: Written, signed purchase orders or letters of intent are required for all orders. A signed fax or email memo, if binding on your organization, is acceptable as a purchase order. All purchase order changes, including schedule adjustments are to be in writing. A fax or email is acceptable.
Country of Origin: All goods are made in the USA unless otherwise specified.
Cancellation or Termination: When a buyer cancels or terminates an order for their convenience, they may be liable for material and/or work in progress. The buyer shall notify OEM in writing (fax or email) of proposed changes to the Purchase Order.
Minimum Orders (exclusive of shipping charges): $50 merchandise total on orders shipped from inventory. Special order items have higher minimums.
Disputes: Contractual disputes shall be settled by binding arbitration in the State of Oregon, regardless of the location of the buyer.
Acceptance: All orders are subject to acceptance and written confirmation by OEM. At its sole discretion, OEM may refuse any order for any reason.
Certifications: Requests for certificates of origin, conformance, materials, processes and/or regulatory approvals must be clearly specified on the original order.

Export Sales

All export sales are subject to individual quotation. If we have a distributor serving your country, we will notify you that we referred your request to them.